Frequently asked questions

What new users ask most

Frequently asked questions

Can I make more than one app?

Yes. One app per account is built for free. From your second app, designing it is still free, and the build starts as soon as you upgrade that app. Free credits are for one app per account; upgrades are per app, and credits are pooled in your account for any app.

Can my free app continue as a paid app?

Yes. Upgrade it under your first result or in “Plan & credits” and it continues at the same address with the same data. No need to rebuild.

Where is data like my customers' details stored?

Your app's code and data are stored on fingr's servers in South Korea. Customer details collected by your app are yours; fingr only stores them on your behalf. If you move to your own server, they're stored there from then on.

Can you build it without keys for outside services?

Yes. We build the whole app without them. Payments, text messages and similar features run in practice mode, so no real money or messages go out. They connect for real once you add the keys.

Who owns the app's code?

You do. While the app is upgraded, download the latest code any time from the “Code & migration” tab.

How do I cancel or buy credits?

Use “Plan & credits” in the left menu: buy credits, turn on auto top-up, or open “Manage card and receipts” (change card · cancel) for each app.

Can I pay by bank transfer?

No. Upgrades and credits are card payments only.